1. Information We Collect
We collect information you provide directly to us, including:
• Name, email address, phone number, and website URL when you request a free SEO audit
• Business information you share during onboarding or consultations
• Communication preferences
We also collect limited technical data automatically, including:
• Pages visited and time on site (via Google Analytics)
• Device type and browser information
• Referral source
2. How We Use Your Information
We use the information we collect to:
• Provide and improve our SEO services
• Send you audit reports and service-related communications
• Respond to your inquiries
• Analyze site performance for service delivery
• Process payments (via Stripe)
We will never sell or rent your personal information to third parties.
3. Cookies & Tracking
We use Google Analytics (GA4) and LeadConnector chat widget on our website. These tools use cookies to collect usage data.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Our marketing emails may use tracking pixels to measure open rates. You can unsubscribe at any time.
4. Third-Party Services
We use the following third-party services:
• Stripe — payment processing
• Google Analytics — website analytics
• LeadConnector (GHL) — CRM and chat widget
• SEOptimer — website audit tool
• Mailgun — transactional email
Each of these services has their own privacy policy governing how they handle your data.
5. Data Security
We implement industry-standard security measures to protect your information, including SSL encryption, secure servers, and access controls. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights (GDPR & CCPA)
If you are a resident of California or the EU, you have the right to:
• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of the sale of your personal information
• Request a copy of your data in a portable format
To exercise any of these rights, contact us at
[email protected].
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective" date at the top.
Your continued use of our services after any changes constitutes acceptance of the updated policy.
9. Contact Us
Digital Whale LLC
1010 S Federal Hwy, 14th Floor
Aventura, FL 33009
Email:
[email protected]
We aim to respond to all inquiries within 5 business days.